Generative AI based Insurance Chatbot to augment the tasks of the human insurance agents as well as optimize the customer engagement and interactions with the intentions to help them buy, decide, know more about the categories of insurance and their plans. Some of the features of the platform are:

A conversation experience which is on par with the human agent or even better.

Features:
- Fast response and 24x7 availability.
- Multi-lingual support.
- Multimodal Input: User can provide input and receive output in either text or voice.
- Advanced RAG: Adapt the architecture and hyperparameters of the RAG to adapt to the data better.

Use of SOTA elements such as GPT-4 turbo, openai-embedding-3-large, Pinecones serverless vector db. These features have been released not more than 2 months before.

CRUD page: A Streamlit and Python based platform to add/update the information in vector database without the manual conversion of the text to embeddings and to avoid reuploading all the information together again.

Insurance Case Status: Fetch the application status by providing a valid case id.

Lead Generation/ Information Capture: Capture important aspects of the conversation to further process it as an underwriting, leads or downstream use for data analytics.